Frequently Asked Questions
Everything you need to know about our products and ordering process.
Terms of Service
By accessing PeptideDepot and purchasing products, you agree to the following terms:
All products are sold strictly for in-vitro research and laboratory use only. Products are not for human or animal consumption and are not intended to diagnose, treat, cure, or prevent any disease. You must be at least 18 years of age to make a purchase.
Purchasers assume full responsibility for the proper handling, storage, and use of all products in accordance with applicable regulations. PeptideDepot makes no claims regarding the suitability of products for any specific research application.
Opened products cannot be returned. Unopened, sealed products may be returned within 14 days of delivery for a refund. Damaged or incorrect shipments will be replaced at no cost.
PeptideDepot reserves the right to refuse sale to any individual or entity at our discretion.
Privacy Policy
PeptideDepot collects only the information necessary to process orders and provide customer support. This includes your name, email, shipping address, and order history.
We do not sell, rent, or share your personal information with third parties for marketing purposes. Information may be shared with shipping carriers and payment processors solely to fulfill your order.
We use industry-standard security measures to protect your data. You may request deletion of your personal information at any time by contacting support@peptidedepot.com.